R-SPEC
FAQs
Quick answers about booking, service areas, and what to expect when we roll up.
Common Questions
Can’t find what you need? Call, text, or send a message — we’re happy to help.
What is mobile auto care?
We come to your home, workplace, or another approved location and perform maintenance and light repair on site — so you skip the shop drop-off and waiting room.
What areas do you serve?
We service Morgan Hill, San Jose, Silicon Valley, and the East Bay. If you’re nearby and unsure, book a request or contact us and we’ll confirm availability for your location.
What are your hours?
Service is by appointment. Check the hours on the homepage, then book a time on Square or call (408) 767-3664.
How do I book an appointment?
Book online through our Square booking page, call or text (408) 767-3664, or use the contact form on our homepage.
What services do you offer?
Full synthetic oil changes, brake pad & rotor replacement, tire rotations, spark plug replacement, engine & cabin air filter replacement, and battery replacement. See the full list on our Services section.
Do I need to be present during the service?
Someone 18+ should be available to provide access to the vehicle and confirm the work. If you need to leave keys or arrange a workplace visit, let us know when you book so we can plan accordingly.
Where can the work be done?
Most services are done in a driveway, parking spot, or other approved location with safe, level space for our service vehicle and equipment. We’ll confirm the spot works when we schedule.
How long does a typical visit take?
It depends on the service. An oil change is usually quicker; brake or multi-item visits take longer. We’ll give a time estimate when you book based on what your vehicle needs.
What should I have ready before you arrive?
Park in an accessible spot, clear space around the vehicle if you can, and have your preferred contact method ready. If you have a preferred oil type or brand notes, mention them when booking.
How do payments work?
Payment is handled through Square when you book or at the time of service. Reach out if you have a question about pricing for your vehicle before you schedule.
What if I need to reschedule or cancel?
Please contact us as soon as you can by phone or through Square so we can free up the slot and find a new time that works.
Do you work on all makes and models?
We service a wide range of vehicles. If you have a specialty or performance car, include the year, make, and model when you book so we can confirm parts and fitment.
How can I follow your work?
Check out recent jobs and tips on Instagram at @rspec.autocare.
Still have a question?
Send a note or call — we’ll get back to you and help get your visit scheduled.